THIMA eNews - June 2010

President's Message

Dear Fellow THIMA Members:

As I sit down and write this article, it is truly a bittersweet moment for me, as it will be one of my last acts as the president of this amazing organization.  It’s been an incredible year, especially as I think back on all of the things we’ve accomplished together. 

THIMA put forth a successful resolution at AHIMA House of Delegate even while we were assisting one of our state representatives in writing a bill and discussing the new physician practice medical record copying fee bill during Hill Day in Nashville.  We also pulled together the “Connecting the Dots” HITECH seminar, and that’s just naming a few of the group’s accomplishments.

When I first stepped into the role of President of THIMA, I was unaware of all the work that was involved in the position, but without hesitation, I can say, every bit of the exertion put forward was worth it.  In each of my “President Messages,” I consistently discuss the importance of volunteering, and this message will not be different.  But in this message, let me emphasis one of the oft-ignored benefits of getting involved:  the chance to get to know and work with the other members of THIMA.  The friendships I have created throughout this year are priceless, and would not have been possible if I had not entered this position.  From across the state and across the country, these are friends who have supported me through personal and professional challenges.  So, again, I encourage you to volunteer, starting out on the local level and working your way to the state.  The rewards may not be financial, but the hidden jewels you discover are truly a treasure.

It has been my deep honor and privilege to serve as your president and now I am proud to pass the gavel on to a wonderful person, Seth Johnson.  So, I do not say farewell, but simply…………….here is Seth!!!!!!!!!!!!!

Sincerely,

Elizabeth A Delahoussaye, RHIA
President-THIMA


Statutory Provision on 3-Day Payment Window


On June 25, 2010, President Obama signed into law the “Preservation of Access to Care for Medicare Beneficiaries and Pension Relief Act of 2010.”  Among other provisions, this law clarifies Medicare’s policy for payment of services provided in hospital outpatient departments on either the day of or during the three days prior to an inpatient admission (known as the 3-day payment window). 

The new law clarifies Medicare’s policy to be consistent with how hospitals have largely been billing the program as far back as 1991.  Under this policy, a hospital (or an entity wholly owned or operated by the hospital) includes, in its charges for the inpatient hospital stay, charges for all diagnostic services and non-diagnostic services “related” to the inpatient stay that are provided during the 3 day payment window. 

The new statute clarifies that the term “other services related to the admission” includes “all services that are not diagnostic services (other than ambulance and maintenance renal dialysis services) for which payment may be made by” Medicare that are provided by a hospital to a patient: (1) on the date of the patient’s inpatient admission, or (2) during the 3 days (or in the case of a hospital that is not a subsection (d) hospital, during the 1 day) immediately preceding the date of admission unless “the hospital demonstrates (in a form and manner, and at a time, specified by the Secretary) that such services are not related to such admission.” The statute makes no changes to the billing of diagnostic services.

The provision is effective for services furnished on or after June 25, 2010, the date of enactment of the Preservation of Access to Care for Medicare Beneficiaries and Pension Relief Act of 2010.  The provision also prohibits Medicare from reopening, adjusting or making payments when hospitals submit new claims or adjustment claims for services that were provided prior to the date of enactment in order to separately bill outpatient non-diagnostic services.

In the very near future, CMS expects to provide instructions to the hospital community through its contractors advising them how to bill for related therapeutic services provided during the 3- or 1-day payment window.  Until the instruction is issued, hospitals should include charges for all diagnostic services and all non-diagnostic services that it believes meet the requirements of this provision.  If a hospital believes that a non-diagnostic service is truly distinct from and unrelated to the inpatient stay, the hospital may separately bill for the service provided that it has documentation to support that the service is unrelated to the admission, consistent with the new provision.  Such separately billed service may be subject to subsequent review. 

Hospitals may continue to bill Medicare separately for services provided prior to June 25, 2010 that are unrelated to an inpatient stay provided that such a claim meets all applicable filing deadlines and the hospital has supporting documentation that the service is truly unrelated to an inpatient stay. 

Source:  CMS CMSProviderResource


Volunteer Spotlight - Alicia Blevins


Alicia Blevins, RHIA, CHP is a Senior Practice Leader on the HCA Shared Services Division HIM Team.  She has been in this role since April of this year. The Senior Practice Leader provides HIM operational subject-matter expertise for HIM operational projects and initiatives; compliance risk assessments, investigations, and educational programs.  In her role at HCA, she was previously employed as an HIM Project Coordinator with the Shared Services Group Project Services Team.  Prior to her roles at HCA, Ms. Blevins was employed at Erlanger Health System in Chattanooga, TN.  Ms. Blevins served in various roles during her tenure at Erlanger.  She was on the McKesson Horizon Patient Folder project implementation team, and held the role of System Administrator post-implementation.  Ms. Blevins also held roles in Privacy, Release of Information, and Record Completion. 

Ms. Blevins is completing her Masters Degree in Health Informatics and Information Management from the University of Tennessee Health Science Center.  She has a Baccalaureate Degree in Health Information Management from the University of Tennessee Health Science Center and a Bachelor of Science in Business Administration from the University of Tennessee, Knoxville.

For THIMA, Ms. Blevins served as President in 2007-2008.  She has served on the Legislative Task Force, the Recruitment Partners Task Force, and served as a local CSA President for the Chattanooga Health Information Management Association.  Ms. Blevins was a past recipient of the THIMA Rising Star Award in 2002.

Ms. Blevins is currently serving on AHIMA’s Nominating Committee.  Other previous volunteer activities with AHIMA include: Privacy and Security Council, Legal EHR Workgroup, RHIA Test Construction Committee, and RHIA Job Analysis Task Group.


Social Media - Connecting You to THIMA


By now I am sure most of you are a part of or have heard of Facebook. Regardless of whether or not you are a part of the Social Media band wagon, you are undoubtedly impacted by some form of Social Media.

If you are not convinced that this craze is here to stay, examine the research.  A study from Arbor Networks analyzed traffic from 110 of the world’s Internet Service Providers and concluded that Facebook accounted for 0.5% of all internet traffic in recent months. To put that into perspective, current estimates reflect that Facebook’s traffic needs are now equivalent to more than 30,000 servers and are growing. Even more impressive is that as of November 2009, Facebook reaches over 350 million users worldwide; that is huge marketing potential!

With the surge of interest in Social Media, organizations are turning to Facebook and LinkedIn for marketing and to communicate their message. Associations are using these networks to connect to their members and to grow their membership. I am proud to announce THIMA has entered the world of Social Media. We now have a Facebook page and LinkedIn group and we invite you to join. These pages will be used to communicate events, post news articles and pictures, and to foster discussion. We encourage you to join us on Facebook and LinkedIn by accessing the links directly to our pages. Simply click on the icons on www.thima.org.

Seth Johnson, MBA, RHIA


EHR - Our Journey

Norton Community Hospital (NCH) is located in Norton, Virginia, in the heart of Southwest Virginia and the Appalachian Mountains.  It is a not-for-profit, 129-bed, acute-care facility that has been serving Southwest Virginia and Southeastern Kentucky since 1949.   NCH is the largest healthcare facility in the coalfield region and was the first AOA (American Osteopathic Association) accredited teaching facility in the state of Virginia, hosting residents in Internal Medicine.   NCH is part of the Mountain States Health Alliance healthcare system, located in Johnson City Tennessee.

Prior to the EHR implementation, NCH utilized a hybrid record platform.  Outpatient labs and radiology reports were housed in the Information System database and all other records were paper based.   Beginning April 1, 2010 the electronic health record system was implemented.  The EHR system allows for scanning of paper records post discharge.  Interfaces between EHR and other systems were built which ensures many reports cold feed directly into EHR.  Thanks to this technology, the entire patient medical record is housed together and can be accessed post discharge.  Once analysis is complete, any deficiencies can be assigned to the physician and they can immediately complete them on-line with the click of a button.  Deficiency and delinquency rates have already started showing a negative trend.

Two years of careful planning and preparation were needed for this transition.  The following is a synopsis of steps taken during this period:
  1. Reports were run from the current information system showing all duplicate medical record numbers.  These duplicate numbers were then investigated and merged.  Once the duplicates were decreased significantly, a merge of encounters into the Enterprise Access Directory (EAD) with MSHA took place.  The Admissions department was then trained to access EAD and assign a Corporate ID number.  The corporate ID number is a unique number that identifies the patient at the corporate level, with the patient having a unique medical record number at the hospital level.
     
  2. Any system that generated a report that made up part of the permanent record was reviewed to see whether an interface to EHR could be implemented.  Interfaces decrease errors, is more efficient, decreases need for scanning post discharge, and provides faster accessibility to patient reports needed by caregivers.  The following documents currently interface with our EHR system:  lab reports, radiology reports, pathology reports, transcribed reports, and nurses notes.
     
  3. Previously, patient labels did not have the encounter number barcode.  The new EHR system requires that we scan at the encounter number level.  Department leaders were asked for feedback and they agreed that using the encounter number barcode could be implemented without any negative outcome to their systems.  The label company assisted with making this change.
     
  4. Training was very involved and necessary for successful implementation.  Since the EHR system was already in place at our sister hospitals, I had the opportunity to train at other facilities in the areas of Prep/Scan/Verify, Quality Assurance, Physician Completion and Analysis.  Approximately 2 months prior to our go-live, I began training my staff.  The staff was educated on the 24 hour turnaround requirements of discharged charts being in EHR, and productivity and quality standards.
     
  5. Approximately 2 weeks prior to our go-live, the Medical Staff and Residents were trained to review, edit, and complete deficiencies in their records in EHR.  
EHR has streamlined the care of our patients by giving caregivers faster access, physicians can securely access their patients’ records in the hospital and remotely, release of information is more efficient, which all contribute to improved patient care.  As governmental regulations increase to ensure adoption of electronic health records, NCH how has greater compliance with these mandates.  Implementing EHR at NCH is already proving to be a great asset as we move towards the future.

Melissa Johnson, RHIT
Director of HIM, Norton Community Hospital


Upcoming Events

Save the Date!

2011 THIMA Annual Meeting
March 14-16, 2011
Murfreesboro, TN

Available Jobs

To learn more, visit the THIMA Job Board

HIM Regulatory Consulting Product Analyst
HCA

Coding Compliance Audit Opportunity       
CHAN Healthcare Auditors

Senior Product Analyst, CORE Measure    
HCA, Hospital Corporation of America

MSHA Coding Manager
Mountain States Health Alliance