THIMA eNews

December 16, 2009

President's Message
RAC Letters Arrive in TN Hospitals
Consultation Codes
Release of Information Practices Survey
Volunteer Spotlight: Rita Bowen, AHIMA President-Elect
Mountain States Health Alliance Success with EHR and Advancements

President's Message

Dear THIMA Members:
As we enter the holiday season, we should take time to reflect on the past year and what we accomplished as a profession.  2009 was truly a great year! 

We started with a great New Year’s bang with the ARRA and the passage of HITECH bill and ended the year with a roll of thunder with the HITECH “Connect the Dots” seminar that was a joint venture with THA, TMA, TMGMA, TNHIMSS, and SVMIC.  This seminar had more than 300 attendees.  All I can say is wow; what a great turnout!!!

Your representatives on the THIMA Board of Directors have also been busy elves this year planning the new Legal Handbook, gaining passage of the “Resolution for Professional Guidelines/Best Practices of Electronic Documentation” at the AHIMA House of Delegates in October at Dallas, and creating an ICD-10 Coordinator position to assist our membership on the upcoming ICD-10 training. 

Members of the Program Committee continue to work extensively on the upcoming 2010 THIMA annual meeting in Chattanooga.  We hope you plan on attending because it will be an exciting program with great agenda items for all areas of our profession. 

In conclusion, I wish to thank everyone for their hard work and continued commitment to advancing our profession and, on behalf of the THIMA Board of Directors, wish everyone a Happy Holiday and a wonderful and joyous New Year!!!!

Sincerely,

Elizabeth A. Delahoussaye, RHIA
President-THIMA


RAC Letters Arrive in TN Hospitals

Several HIM Directors have reported receiving requests for copies of medical records for review by the RAC (Recovery Audit Contractor).   Many of the requests are related to MS-DRG 983, previously DRG 468.  Providers are given 45 days to respond to the requests. 


Consultation Codes

The recent CMS ruling that eliminated the use of consultation codes is still being debated. You will want to review this CMS Transmittal published on December 14.  Please visit http://www.cms.gov/transmittals/downloads/R1875CP.pdf

Additionally, an amendment (SA 3113) has been introduced in the Senate to delay implementation of the CMS ruling to allow time for HHS to work with CPT Editorial Panel to establish new codes and guidelines to prevent coding errors.


Release of Information Practices Survey
 
The THIMA Legislative Committee and Board of Directors are requesting that you complete this short three question survey (one per organization/facility please).   We are attempting to determine current practice so that we can better participate in efforts to modify current legislation/regulation pertaining to release of information.

To complete the online survey, please click here.  The survey will be available until midnight on Thursday, December 31st.


Volunteer Spotlight: Rita Bowen, AHIMA President-Elect

Rita Bowen, MA, RHIA, CHPS, is the Enterprise Director for HIM services at Erlanger Health System (EHS), with over 30 years of experience in managing health information.  Ms. Bowen's past responsibilities include HIPAA privacy for EHS and served as the Privacy Officer from 2001 until 2008.   Her current focus is Enterprise HIM strategic planning for the electronic health record.

She finds that sharing her knowledge with diverse groups of people is one of her most satisfying responsibilities within EHS and as a member of AHIMA.  Ms. Bowen spoke in front of the Privacy Subcommittee of the National Committee on Vital and Health Statistics October 29, 2002 on the subject of healthcare privacy and presented to a Senate Sub-committee in the spring of 2006.   She was a member of the workgroup that developed both the privacy and security certifications exams, and has been a featured speaker at AHIMA's Privacy Institute.  Ms. Bowen has written and taught on the subject of HIPAA privacy for the last several years.   She has been a featured speaker on privacy at several Privacy Institutes as well as the National Convention.  She has been a featured presenter at several state meetings on the topic of Privacy, Health Information Exchange networks, Electronic Health Records, Revenue Cycle and Work Flow related topics. She completed the Renaissance for the 21st Century: Leading the Change to e-HIM – presented by Care Communications, Inc. and most recently has spoken on Change Management within HIM and the re-structure of HIM jobs throughout a healthcare system.
   
Ms. Bowen is also Green Belt Certified by the Juran Group in Six Sigma process development and leadership.  She has successfully led a project regarding Clinical Documentation Improvement.   Her current projects include Revenue Cycle Improvement and also Coding Productivity.
 
Ms. Bowen served three years on AHIMA’s Council on Certification. She served three years on AHIMA’s Board of Directors and is serving her second three year term, currently as AHIMA’s President-Elect.
 
As a member of AHIMA and BOD she strongly supports:
  • Information integrity
  • Establishment of a national healthcare information infrastructure
  • Privacy
  • Workforce improvement
She was AHIMA’s 2005 Triumph winner of the Mentor Award. In 2001 she received the distinguished member award from AHIMA’s Quality Management Section – for outstanding achievement. She has received both the Visionary and Distinguished Member awards from THIMA.  
 
Ms. Bowen has served as the state HIM president in Arizona and in Tennessee and has served in numerous state and national association capacities.


Mountain States Health Alliance Success with EHR and Advancements

Mountain States Health Alliance (MSHA) is a locally owned healthcare system that encompasses 14 hospitals located throughout Upper East Tennessee and Southwestern Virginia.  The flagship hospital is Johnson City Medical Center located in Johnson City, Tennessee.

MSHA currently operates a centralized electronic health record (EHR) system for all facilities.  The EHR at MSHA is a document imaging application which the legal medical record resides post discharge of the patient.  Leadership at MSHA felt it was critically important to have the hospitals legal medical record reside in one location, EHR.  The EHR application was initially implemented at nine (9) MSHA facilities, and as new facilities were added, the EHR implementation was a priority focus.  As hospitals have been acquired by the system, the EHR has been implemented at these facilities.  According to Carol Pafford, RHIA, Tennessee Operations Manager, “having this system throughout the enterprise gives us an advantage.”  Those advantages include the ability to have team members cross-trained and able to help out in times of staffing shortages across the system.   Additionally, physicians have the capability of accessing patient records at the system level for all facilities which facilitates faster retrieval of patient information and visit history, and promotes continuity of care between providers, more efficient patient care, and patient safety.

Another benefit for the organization has been the improvement in delinquent record rate.   One facility has improved their delinquent record from 30% to 6%.  “This is all attributed to the EHR,” states Carol Pafford.   Completing record deficiencies in the EHR is very user friendly for the physicians.  Physicians can access the system from their office, within the hospital, and even from home thru a secure website.  Whereas in the past, they would have to call the Health Information Management Department and have their records pulled for completion.

The implementation of EHR at MSHA is part of the paperless journey for the organization.  The implementation of the clinical documentation application is also well under way with ten (10) of the fourteen (14) MSHA facilities already utilizing online clinical documentation applications and work underway for the implementation of computerized physician order entry(CPOE).   With the implementation of new technologies at MSHA, efficiencies will continue to be gained; information will be shared easily from provider to provider which can provide better continuity of care; and patient’s safety will be maintained.

Melissa Johnson, RHIT
Director of Health Information Management
Norton Community and Dickenson Community Hospitals
Mountain States Health Alliance